Team Member Updates – Help Prevent the Spread of COVID-19

This information is for internal use to help communicate with Messiah Lifeways Team Members. If you are contacted by a member of the media, please direct them to Katie Andreano (cell: 973.865.1742)

Last updated: Friday, July 3, 2020 | 3:30 pm

Click to jump to:  Latest Updates  |  Past Updates  |  Contact Info

Thank you for all that you are doing to keep residents and fellow team members as safe and healthy as possible. Messiah Lifeways has chosen to react to the COVID-19 pandemic with a high degree of caution due to the vulnerability of residents who are part of an at-risk population. We ask that you take this seriously to prevent the virus from coming to our campus. Visit for helpful, up-to-date information.

If RL residents have questions, direct them to the RL hotline at 717.591.7252.

If family or community members have questions, direct them to the public hotline at 717.591.7249 or public blog post: Both are being updated regularly and they can leave a message on either hotline and expect a return call.

Here are the latest updates:

  • Travel Guidance has been updated to include 15 states currently experiencing an outbreak of COVID-19 that require a 14-day quarantine upon return to Pennsylvania per Department of Health & Gov. Wolf’s directives. Messiah Lifeways will be following this guidance, so please be aware that beginning today, if you choose to travel to any of the following states, you will be asked to quarantine for 14 days upon your return: Alabama, Arizona, Arkansas, California, Florida, Georgia, Idaho, Louisiana, Mississippi, Nevada, North Carolina, South Carolina, Tennessee, Texas, and Utah.  Any questions, please contact your supervisor.
  • Thank you for adjusting quickly to the screening process using Accushield kiosks. A couple reminders:
    • The screening kiosks DO NOT replace the need to clock in and out using Paycom, and are in no way connected to time clocks. 
    • When prompted, make sure you enter your 4-digit employee ID, NOT your phone number.
    • All team members should select the yellow “Community Staff” icon on the screen that says “I am a…”
    • Pay close attention to the screening questions each day as they are subject to change. For example, question 1 changed today and now asks about travel specifically to the 15 states mentioned above.
    • If you do not pass the screening, it is your responsibility to contact your supervisor and work through next steps with them.
    • If you work in Enhanced Living or Nursing neighborhoods, don’t forget to complete exit screening when you leave.
    • If you are confused about this process or would appreciate a more visual explanation, please view this demo video.
  • Finally, Adult Day will reopen to a limited number of current clients this Monday, July 6:
    • Please do not park in the spaces reserved for Adult Day clients near the Kibler Bridge, and be aware that the door will be unlocked for Adult Day clients ONLY, who will be screened at that door upon entry. Please do not use that door for any other purpose.
  • Thank you for staying on top of these various updates! While not what any of us want, we are in this battle for the long-haul, so please take care of yourself in any way you can and thank you for your endurance, perseverance, and strength. Have a happy July 4th holiday!

Past Updates:

Wednesday, July 1, 2020
  • On Monday, June 29, we began using Accushield kiosks in the Village Center lobby to replace the paper screening questionnaires. Most of you will have already used these at this point, so here are a couple reminders:
    • You still need to clock in and clock out using the PayCom time clocks – these Accushield kiosks do not integrate with PayCom, and are solely for COVID-19 screening.
    • Make sure you know your employee ID # and enter it when prompted
    • All team members should select the yellow “Community Staff” icon on the screen that says “I am a…”
    • A badge will print out after you’ve been cleared – please stick it to your shirt, NOT on top of your regular Messiah Lifeways ID badge
      • These replace the colored wristbands
    • Don’t forget to sign-out and complete exit screening at the kiosks if you work in an EL or Nursing neighborhood.
    • To view a demo video, click here.
Friday, June 19, 2020
  • First, we completed the targeted retesting process that was needed after the baseline universal testing that was done earlier in the month.  All test results have been received and we are pleased to report that 100% of both residents and team members who were retested came back negative for COVID-19.
    • This means that the only additional testing that we will need to do going forward is if a resident shows symptoms and for new or returning from furlough team members. Should the guidance on this change, we will be sure to let you know.
  • Starting Monday, team members who work in Enhanced Living and Nursing neighborhoods must stop at the screening table for an end-of-shift temperature check. This is in an effort to incorporate additional best practices as described by the Department of Health.
  • Additionally, it is very important that team members who work in Enhanced Living and Skilled Nursing neighborhoods continue to follow current PPE guidance and wear face shields. Cumberland county’s move to the green phase, does not lessen our need to take extra precautions and remain on high alert, particularly in Village Center.
  • A clarification regarding visitors in the Green Phase: Residential Living residents are the only ones permitted to meet with visitors, and they have been asked to keep those visits to outdoors or within their personal apartments or cottages – not in common spaces. All non-essential visitors to Village Center are still prohibited. However, we are no longer preventing non-resident foot traffic outdoors on campus.
  • Finally, a clarification regarding connection booths. Many of you have likely noticed the plexiglass structures put up at Bailey Street and near the Chapel entrance this week. These are meant to provide a safe opportunity for family members to visit their loved ones on a scheduled basis. We are still working out the details and trialing the process to make for the best possible experience. We are letting family members know that we will contact them when our team is ready to take additional visit requests. 
Friday, June 12, 2020
  • At this time NO Residents have tested positive for COVID-19.  Three team members have tested positive: one has recovered, one is a former team member, and one was asymptomatic and has been asked to quarantine.
  • On Friday, June 12, 2020, Cumberland County will move to the Green Phase of Reopening as outlined in Governor Wolf’s Process to Reopen Pennsylvania. Keeping in mind that Messiah Lifeways will continue to take a cautious approach, click the link below for an outline of what the Green Phase means for us. We will continue to reassess and make updates as appropriate.
Saturday, June 6, 2020
  • 0 Residents and 3 team members have tested positive for COVID-19
  • Thank you so much for your cooperation as we performed universal baseline testing earlier this week. We’ve finally received all results and have been notified that 1 team member tested positive for COVID-19.  They were asymptomatic and last worked on Friday, June 5. We do not believe that this team member has any connection to the case identified earlier in the week. Thankfully, 100% of residents who were tested for COVID-19 were negative. We have notified the PA Department of Health of the asymptomatic positive team member and are gathering information from them to inform our next steps in the retesting process. Because of this positive result, we expect to conduct targeted retesting of both team members and residents as early as next week. Any team members who have been in close contact with this individual have already been notified, and we will keep you updated as more information becomes available. We are very pleased with these results and we greatly appreciate your diligence!
Wednesday, June 3, 2020
  • 0 Residents and 2 team members have tested positive for COVID-19
  • On June 3, 2020 we were notified that a former team member of Messiah Lifeways tested positive for COVID-19. The team member recently resigned, but last worked on-site 6 days ago on May 28, 2020 in one of our Enhanced Living neighborhoods.  We have notified the PA Department of Health, and our team has already notified all other team members who worked closely with this individual, as well as residents who may have come in contact, and those residents’ family members. Thankfully, no residents are currently showing symptoms, and we will continue to monitor them closely for any changes.
Tuesday, June 2, 2020
  • 0 Residents and 1 Team Member have tested positive for COVID-19
  • Thank you for your cooperation as we finished up universal testing today. We are very happy with how smoothly the process went overall and the participation from team members. A special thank you to the nurses and other team members who volunteered to help make it happen.
  • Test results are expected late in the day on Friday.
  • If your results are negative, you will NOT be notified; if they are positive you will receive a call.
  • We will communicate the results in general terms, while protecting privacy, to everyone after those directly impacted have been contacted.
Friday, May 29, 2020
  • 0 Residents and 1 Team Member have tested positive for COVID-19
  • All team members should have received an email on Wednesday with a document containing details on the baseline testing, which will take place this coming Monday and Tuesday. Please make sure you have reviewed that document thoroughly and direct any questions promptly to your supervisor. ALL team members who work in Village Center must be tested. Enhanced Living and Nursing residents will all also be tested on these dates. These tests will help us to identify any asymptomatic positives to lower the risk of spreading the virus to others. 
  • Here are some reminders and clarifications regarding testing
    • There will be NO cost to team members for these tests.
    • Team Members who will NOT need to enter Village Center other than to be screened, do NOT need to get tested.
    • Please confirm that you have a scheduled testing time with your manager or scheduler and report promptly to the testing area at that time. If you are scheduled to work the day of your test, please report for your shift as scheduled regardless of your testing time.
    • Remember to bring your signed consent form and a copy of your insurance card with you to the test site.
    • Testing may take place entirely in your cars or you may walk up on foot to the testing area which is outside Village Center in the Greenwood/Engle underpass.
    • Qualified, specially trained nurses who are part of the Messiah Lifeways team will administer the tests.
    • Those who test negative for the virus will NOT be contacted. Anyone who tests positive will be contacted by a member of the clinical team. Results are expected after approximately 48 hours.
    • We are committed to privacy. Your information will not be shared with anyone else or used for any other purpose.
  • It’s understandable to feel nervous about a new experience like this. It’s certainly not something we look forward to or have decided to do excessively. It is truly an effort to move us toward the ability to reopen campus both to comply with regulations and to ensure the safety of all residents and team members as we do so – hopefully in the not too distant future.
Friday, May 22, 2020
  • 0 Residents and 1 Team Member have tested positive for COVID-19
  • As Cumberland County moves into the yellow phase of reopening today, we will continue to follow the regulations and recommendations from federal and state authorities closely, and take a cautious, slow approach to reopening. For the most part, procedures remain the same, however, limited in-person meetings for team members will be permitted while adhering to social distancing, and PTO allowances have been loosenedClick here to view an overview specifically for team members.
  • When you are considering travel plans, whether they are related to PTO or not, please continue to be cautious and try to choose options that carry the least risk of exposure. For example, outdoor activities and staycations are great options this year. We’ve provided detailed travel guidance for managers and added a “Travel Guidance” link to sidebar of this post so that you can read the latest guidance from the CDC.
Tuesday, May 19, 2020
  • Unfortunately, we were notified this morning that a team member has tested positive for the novel coronavirus, COVID-19. This individual last worked in a Messiah Village nursing neighborhood on May 10 (9 days ago) and, based on what we know of when the exposure took place, we believe residents and fellow team members to be at low risk. 
  • We have notified the PA Department of Health & CDC and will follow their guidance for next steps. Our team has already notified all other team members who worked closely with this individual, as well as residents who may have come in contact, and those residents’ family members. Thankfully, no residents are currently showing symptoms, and we will continue to closely monitor all residents for any changes.If there are any specific instructions for your department, we will be in touch with you separately.
  • Please remember that, the fact that we have identified a case, is not cause for panic — it means that we can better isolate any potential exposure and prevent its spread. Our focus will continue to be on the safety of the residents, our team members, and the families we serve. 
  • As a reminder, if you are contacted by the press or any other outside representative, we are committed to transparency and believe that both privacy and accuracy are very important – please direct all inquiries to Katie Andreano or Alicia Titus.  
  • You are very much appreciated for being willing to do what’s necessary to stay ahead of this changing situation. We will continue to keep you informed as things evolve and additional details will be posted on the Sync and at as they become available.
Friday, May 15, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • Today, Governor Wolf announced that Cumberland County will move to the yellow phase of reopening next Friday, May 22. We will provide more details on what that means for Messiah Village next week, but keep in mind that social distancing guidelines still apply in the yellow phase and that Messiah Lifeways will continue to take a cautious approach, so operations will not noticeably change.
  • If you’re following the news, you also may have heard about new guidance that was issued this week about universal testing of residents and team members of skilled nursing facilities. We have received that guidance, and are currently awaiting further guidance in order to properly implement the new protocol, and will continue to take all the necessary precautions to protect Messiah Village residents
  • UGRO still has temporary openings and they will honor the discounted rate along with the TLC coverage (for those who qualify) to the end of May. Openings and the TLC subsidy beyond that point will be considered on a week to week basis. Please contact HR for details.
Tuesday, May 12, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • We are committed to continuing to take a cautious, proactive approach to ensuring the safety of residents and team members through the duration of this pandemic. Remember that, since residents are members of a particularly high-risk population and long-term care facilities have been especially hard hit, we all must continue to be on guard and extra careful to reduce any possibilities for exposure. Additionally, Messiah Lifeways intends to honor the reopening phases as ordered by the Governor, and take a slow, cautious approach whenever reopening does begin to occur. 
  • Please slow down and be careful to yield to pedestrians while driving on campus.
  • Finally, Happy Skilled Nursing Care week! No matter what role you play, thank you for the positive impact you are making in the Messiah Lifeways community, because we know, it takes a village! Look for fun treats and tokens of our appreciation all week.
Friday, May 8, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • On Thursday, Governor Wolf announced an extension of the stay-at-home order through June 4. Nevertheless, everyone is greatly anticipating when Cumberland County and the surrounding area will move to the yellow phase of reopening. So far, 37 counties have been given dates for that move, but we must remember that our community is still in the red phase, and we are all asked to continue following the stay-at-home order.
    • This is particularly important for team members. If you’re following the news, you’re probably aware that a majority of local cases are in long-term care facilities. Thankfully, ours is not included in that count, but all the more reason not to let down our guard. 
    • Please continue to limit travel and be cautious of creating opportunities for exposure.
  • We are happy to announce an extension of the incentive pay for each hour worked on site through at least May 30. A reminder that this appears as a “bonus” on your paystubs.
Tuesday, May 5, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • Please remember to take only 1 procedure mask each day. We need to conserve these resources to make sure they continue to be available for you in the future. If you are in need of a cloth mask for a family member, some will be available near the screening table while supplies last. If you need additional masks for any other reason, please talk with your supervisor.
  • We are looking forward to celebrating nurses week with you starting tomorrow! Thank you so much for your hard work and your excellent care for residents.
Friday, May 1, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • Today, Governor Wolf announced that 24 PA counties will move from the red to the yellow phase of the state’s reopening plan on May 8. However, Cumberland county and the rest of south central PA were NOT included in that list. We will continue to keep you updated as reopening plans develop, but no dates have been confirmed for when Cumberland county will be open.
  • View this COVID-19 symptom education video to help gain understanding of the additional symptoms listed by the CDC and how we advise you to respond. It has also been assigned as a mandatory Relias course.
Wednesday, April 29, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • We are fortunate to be experiencing a fairly stable moment as we continue to stay diligent and monitor our processes related to coronavirus precautions. Therefore, we plan to decrease the number of team member update calls and texts to twice per week, on Tuesdays and Fridays, since the amount of operational changes has slowed and we remain free of positive COVID-19 cases. However, if this status changes, communications will return to a more frequent basis.
  • If you are interested in statistics related to coronavirus cases in PA, and more specifically in Cumberland County and in long-term care facilities, they can be found on the Department of Health website by clicking here.
Monday, April 27, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • A reminder: if you are feeling ill, please stay home and report your symptoms. As we gain more understanding of how this new virus affects people, it’s important to note that symptoms may include additional things besides fever, cough, and shortness of breath. Those symptoms, as listed by the CDC, include chills, muscle pain, headache, and new loss of taste or smell. In order to be mindful of these additional warning signs, while acknowledging that “normal” is different for each person, we ask that you take any signs of a new illness seriously. If you identify a new symptom while being screened, the nurse assigned to the screening station will offer guidance. 
Friday, April 24, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • For those using the yellow procedure masks, please remember to only take one each day, unless it gets soiled. Thank you for helping conserve resources in this way. Mask guidance.
  • If you are not receiving updates through text message, but would like to, please be sure to email or call Human Resources to make sure your cell phone number is listed correctly in Paytime. (
  • Remember that you can check this website ( at any time both on and off campus. It would be helpful to try and check this before reporting to work each day, since it is updated frequently and has information that will help you be more prepared as you start your shift.
  • We still have a few food boxes available if anyone’s family is facing a financial hardship during this time. You can pick one up at Campus Services.
Wednesday, April 22, 2020
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • The stay-at-home order for PA has been extended through May 8. When the reopening process begins, we will keep you informed on how each phase impacts Messiah Lifeways.
    • Please note that the plan issued by the White House advises that Senior Care Facilities prohibit visitors until phase 3 of the reopening process in our region.
    • Incentive pay has also been extended through May 8 – it will appear on your paychecks as a “bonus”
  • It’s also important to note that local hospitals have seen an uptick in cases in both long-term and acute care over the past couple of days, so please remain diligent.
  • The Evergreen Cafe is pleased to begin offering more hot food options during lunch hours beginning on Monday, April 27. Precautions will be put in place to maintain social distancing and protective guidelines.
  • The large tent near the entrance will be taken down by Monday and replaced with a smaller pop-up tent for security during bad weather.
  • We know this is exhausting. It would be easy to let stress take over and to become impatient and short with one another. But please continue to support each other, remember our core values, and act with residents’ and fellow team members’ best interests at heart.
Monday, April 20, 2020 & earlier
  • We have NO confirmed cases of COVID-19 in connection with Messiah Lifeways at this time.
  • The Wagner temporary COVID-care unit has been removed since all of the resident test results came back negative. It will be put back up if the situation changes.
    • The therapy gym will remain in Compass Pointe Place for the time being.
  • A reminder to also wear your masks when on break outside and practice social distancing – Messiah Village residents have been asked to do the same.
  • Senior living and long-term care facilities are last on the list for re-opening to the public as those plans begin to be discussed on both the state and federal levels. Messiah Village residents are a very vulnerable population and this virus spreads quickly in places such as ours. We know that the restrictions will continue to be difficult for family members and residents, but we truly believe that this is in everyone’s best interest for the time being. When the time comes to safely and slowly reopen, we look forward to communicating those plans with you.  Also, as you know, this virus spreads when symptoms are not present, so please continue to limit your travel and exposure as other businesses begin to re-open. The threat of contracting this illness and passing it on to others is still present.
  • Screening station reminder: Team members who are screening are required to ask every question every day, and we are all required to answer every question every day. We know it can feel redundant, but it’s important to remember that the screening station is our first line of defense against the virus – the goal is to properly screen every team member for the safety of all.
    • Also be sure to keep appropriate distances as indicated by the markings on the floor and the posted signage, and please speak kindly and with respect and patience for the team members who are screening each time you arrive for work.
  • Donated Cloth Masks: Volunteers are generously making and donating enough cloth masks to provide all team members with an additional mask that can be worn when outside of work – your supervisors will make sure you receive one as they become available starting next week. We hope this helps as you comply with the requirement to wear masks when out retrieving essential items in the community. If you do not need the mask, please feel free to pay it forward to someone you know who does. Also, remember that these are not intended for direct care team members to wear while at work – please continue to follow the correct mask usage guidelines issued by the clinical team.
  • Face shields are being issued to Nursing and Enhanced Living direct care team members for added protection. Please follow the correct usage, storage, and cleaning guidelines from by the clinical team. All team members should have received their own shield by Thursday, April 23.
  • Here are some reminders:
    • Stay home if you’re feeling sick and tell your manager and/or scheduler your symptoms
    • Properly wear your masks at all times while at work and apply a cloth mask when out in public
    • Other than traveling to and from work, only go out for essential items such as groceries and health care supplies
    • Refrain from gathering and maintain 6 ft social distancing with those outside of your own household
    • Wash hands frequently and practice good hand washing hygiene
  • Messiah Lifeways leadership and members of the Covid-response team have been following all of the guidance coming from both the state and federal officials very closely. You’ve likely been hearing your fair share of conflicting information and opinions. We urge you to reference the CDC and Pennsylvania Department of Health directly for accurate information concerning this pandemic.
  • Update 4/20: The Wagner Covid-care unit has been removed since all tests came back negative. We will put back in place if the situation changes. Changes have been made to the Wagner neighborhood. We’ve been planning to section off an area of Wagner using a removable zip-wall in the event of a COVID-19 positive case among residents. However we’ve received updated guidance that this protocol should be put in place as soon as a resident is tested, even before results come back. All tests for COVID-19 that we’ve conducted on residents so far have come back negative, but since another test was conducted on a nursing resident today, the area has been sectioned off and that resident has been moved to this area as a precaution.
    • Because of this, some team member offices have been relocated
    • And the Therapy gym has been moved to Compass Pointe Place
  • Your safety as a team member is a priority for Messiah Lifeways at this time. To maintain confidentiality, we will not share any personal information of team members or residents who are affected or may have been exposed to the coronavirus publically, but we will reach out to you privately and directly if there is any reason to believe you have been exposed at work.
    • If you become aware of anyone’s personal information in another way, we ask that you please be respectful of that individual’s privacy and keep their information to yourself.
  • Please continue to follow the guidelines that have been put in place to date and help reinforce them with residents. If you have questions or are unsure of how to handle a particular situation, please talk to your supervisor.
  • Please note: the second question at the screening table has been changed to help identify important symptoms and distinguish between allergies and illness. 
    • Ask yourself, which symptoms are normal for you during allergy season and which ones are new, different, or more severe?
    • If you are feeling sick, please stay home. If you feel that you have normal allergy symptoms, monitor them closely for any changes, and continue to report to work. BUT fever, body aches, and chills are not normal allergy symptoms. 
    • Starting on Monday, an nurse will be assigned to the screening station to provide additional clinical support and help you identify which symptoms are of concern.
  • Remember to properly apply your mask BEFORE approaching the screening table, and that all masks must cover both your nose and mouth. Please review mask guidelines in full here.
  • Don’t forget to practice social distancing by not shaking hands, hugging, or closely greeting anyone outside your own household as much as possible both inside and outside our buildings.
  • Starting Sunday (4/12), security will again be stationed at the entrance to Messiah Village off Mt Allen Drive. Please have your ID badges ready when you pull onto campus and show your badge to security WITHOUT rolling down your window. 
  • A reminder to everyone to stay diligent. Although we are thankful we have not had a confirmed case to date, the peak spread of this virus is likely still to come. We must act with a high degree of caution and continue to follow all of the preventative measures that have been put in place including proper mask usage, hand hygiene, and social distancing.
  • We also would like to re-emphasize the directive from Pennsylvania’s health officials to stay home except for commuting to work, whenever possible, and wear a cloth mask in public settings.
  • Please make sure to answer all screening questions fully and honestly when you start your shift. These questions are not meant to be punitive, but are very important in that they allow us to make informed decisions, track exposure, and keep both you and residents as safe as possible.
  • The snacks and treats table that was in front of HR has been moved to break rooms in each neighborhood and Campus Services to limit traffic and potential contamination.
  • Potential Exposure Guidance: This guidance is in place so that you know what to expect if you are exposed to someone with the coronavirus, and is outlined by degrees of separation. You’ll see:
    • Primary (YOU are the one diagnosed with COVID-19);
    • Secondary (Someone you’ve been in contact with has been diagnosed with COVID-19);
    • Tertiary (someone you’ve been in contact with was exposed to someone diagnosed with COVID-19).

    Please pay close attention to the tertiary guidelines as this is expected to apply to more and more of us over the coming days and weeks, and allow you to continue reporting for work. View current potential exposure guidance here.

  • Some Social Distancing reminders:
    • All team members are encouraged to use video/phone calls via Google Hangouts to conduct meetings going forward. No meetings should be happening face to face. If it’s absolutely necessary, appropriate social distancing must be practiced
    • This also includes lunch (and other meal breaks). As hard as it will be, team members should not be gathering together for meals, even in break rooms
  • You will notice more team members working remotely. Support staff have split into two teams which will alternate being on campus each week – the 5-7 day gap ensures that, if a member of one team begins showing symptoms, the other team’s exposure risk is significantly reduced.
  • Governor Wolf issued a stay-at-home order for all of Pennsylvania. You must carry an essential personnel letter with you when traveling to and from work. Please stay home for any other non-essential reason.
  • We have also decided to start restricting non-essential visitors to Village Square and Village Commons. Access to those buildings will be through fob use only as of 8:00 pm, Tuesday, March 31.
  • Screeners will now be asking you additional questions to gauge your exposure risk outside of Messiah Lifeways. Be prepared to respond to the questions below and speak with your supervisor if you answer yes to either of them:
    • Do you work or volunteer anywhere besides Messiah Lifeways?
    • Have you worked with/live with/been exposed to a person with a confirmed or suspected COVID-19 case?
  • Fiscal & IS offices are now closed to anyone who does not work in those departments, with the exception of housekeeping and security. Contact them via phone or email for assistance.
  • ALL travel plans should be postponed – including within the state. We are now facing community-spread of the virus in counties throughout PA, in surrounding states, and in other places in the US.  **Therefore, if you travel outside of the county where you live for any reason other than to come to work, notify Jessica Toner before reporting to work at and let her know when and where you traveled (state & county) and for how long.**
    • An example: You went to visit your parents in Pittsburgh over the weekend. Notify Jess that you traveled to Alleghany County for 2 days on 3/21 – 3/22.
    • Be aware that you will likely be asked to self-quarantine for 14 days if you continue to travel.
  • If you are experiencing financial hardship during this time, we have obtained a limited number of food boxes, which you may take home. They are available for pick up in the Campus Services office between 8:00 am – 5:30 pm, or at the screening desk after hours.
  • For those on Messiah Lifeways’ Aetna insurance, there are a number of resources available including increased access to telehealth. Please monitor the Sync for more details.
  • We are asking that team members stay in the building where your work is based, rather than traveling for non-essential reasons between buildings.
  • Childcare: We recognize that, as schools and daycares close in an effort to prevent the spread of COVID-19, we understand the challenge this may cause and have reached an agreement with UGRO to help address the childcare needs of our team members. If you are currently in need of childcare or may be in the future as this situation evolves, please notify your supervisor or HR by emailing as soon as possible.
  • Testing: We are fortunate to have obtained a small number test kits for COVID-19 for residents. A team has been trained to safely administer the test, however tests must be ordered by a physician and results take approximately 4 days. Team Members and their families should still be contacting their primary care physician if they are experiencing symptoms and would like to request a test.
  • Non-essential visitors to Village Center are still not allowed, and all team members and those approved for entry will be screened at the door
  • Enrichment team members are being trained to assist residents and family members with communication options, especially using Google Hangouts
  • Boxed lunches will continue to be available in the Evergreen Cafe. Orders from Cafe 100 or other take out options may be delivered to the table in Village Center’s lobby.
  • All campus salons are now closed until further notice.
  • Wellness Center and pool are closed until further notice
  • Please refrain from posting information related to Messiah Lifeways’ Covid-19 response on social media — It is the responsibility of each of us to prevent the spread of misinformation.
  • Adult Day in both Mechanicsburg and Carlisle will be closed starting 3/13
  • Mechanicsburg Place will be closed starting 3/13
  • Boxed lunches will be available in the Evergreen and the other restaurants will only accept call ahead/delivery orders
  • Shuttle Service has been suspended until further notice
  • Large group activities have been canceled or postponed along with activities that include outside community members

  • If you are NOT receiving Messiah Lifeways phone or text updates please provide your phone number to the Human Resources office so you are sure to get the most up-to-date information

Contact Jess Toner, Infection Preventionist, with specific questions or concerns: ext. 8159 or

Please continue to be vigilant as we work to protect residents, and check back here regularly for more updates. Thank you!

Kelly Herbster

Travel Guidance

Human Resources Corner

HR Corner

Proper PPE/Mask Usage

Proper Mask Usage

Symptoms of COVID-19

Symptoms of COVID19

Hand Washing Tips

Hand Washing Techniques